7reels Terms and Conditions

Welcome to 7reels. These Terms and Conditions govern your use of our website and services at sevenreels.com. By creating an account or using 7reels, you agree to be bound by these terms in full. Please read them carefully before you register, deposit or play any games on our platform.

Who We Are

7reels is owned and operated by 3-102-961232 Limitada (DBA: Goodfly Limitada), registration number 3-102-961232, with registered address at Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, Costa Rica. We hold a licence issued by the Gaming Board of Anjouan, Union of Comoros, licence No. ALSI-202606013-FI1, which covers sevenreels.com together with only.win and winro.com. These terms are governed by and construed under the laws of Anjouan, and any disputes fall under its exclusive jurisdiction.

Eligibility and Restricted Territories

You must be of legal gambling age in your jurisdiction to use our services. We do not accept players from Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the United States, and all countries on the FATF blacklist. Our bonus offers, including any 7reels 25 free spins no deposit promotion, are unavailable to residents of Poland, Sweden and Finland, and no-deposit offers are excluded in roughly 100 additional countries. It is your responsibility to confirm that online gambling is legal where you reside before you register at 7reels.

Account Registration

When you open an account with us, you confirm that all information you provide is accurate and complete. Only one account per person, household and IP address is permitted. Third-party deposits are strictly prohibited — all funds must originate from an account or payment source held by you personally. We reserve the right to request identity verification documents at any time as part of our KYC procedures, and we may suspend or close accounts that fail to meet these requirements.

Deposits and Withdrawals

We accept Visa, Mastercard and Interac for deposits, with a minimum deposit of EUR 10 (30 CAD to claim any welcome package bonus, or 100 CAD for the High Roller Bonus). Withdrawal methods include Visa (OCT), Mastercard Payment Transfer and Interac, with a minimum withdrawal of EUR 10. Card payouts require a prior deposit via the same method, and corporate cards are not accepted. Per-transaction withdrawal limits are EUR 60,000 on Visa and EUR 5,000 on Mastercard.

All payouts are processed after successful KYC approval and in queue order — within 72 hours for amounts up to EUR 1,000, and up to 7 days for amounts above that threshold. Crediting time after processing depends on your payment provider or bank. We do not charge a commission on withdrawals, though deposit commissions may vary by payment system. An administration charge of 10% (minimum EUR 10) applies where deposit-and-withdraw activity occurs without commensurate play.

Wagering Requirements

All deposited funds must be wagered at least 1x before a withdrawal request can be made, rising to 3x for certain payment methods or high-risk cases flagged by our risk team. Bonus funds carry their own wagering conditions as detailed in our bonus terms, and jackpot games are excluded from every bonus and from bonus wagering calculations. We also exclude table games, video poker and roulette from contributing toward bonus wagering, except for Pragmatic Play Live and Platipus Live titles, which contribute at 10%.

Bonuses and Promotions

Our welcome bonus offers up to C$4,500 plus 400 free spins across your first four deposits, and must be selected in your Wallet before you deposit. We also run daily reload promotions, a High Roller Bonus, and a Sunday Boost, each with its own wagering and validity conditions. If you are searching for a 7reels casino no deposit bonus or any 7reels 25 free spins offer, please check our promotions page, as eligibility varies and no-deposit offers including free spins are excluded in numerous territories. Maximum cashout from any bonus is 2,500 CAD, and 300 CAD from free-spin winnings, unless a specific promotion states otherwise.

Loyalty Program

At 7reels, we reward consistent play through our 23-level loyalty ladder, from Rookie through to Imperial. Our VIP structure grants benefits such as weekly cashback, birthday bonuses, dedicated VIP managers and higher withdrawal limits as you climb the ladder. We at 7reels may match VIP status recognised at other casinos on a case-by-case basis, subject to review of your account activity.

Game Fairness and Providers

Our platform hosts over 3,000 games from leading studios including Play'n GO, Pragmatic Play, Playtech, Hacksaw Gaming and many more. All games undergo independent testing to ensure fair outcomes. If you encounter any dispute regarding game results, you may contact our support team for investigation before escalating the matter further.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and account closure upon request. If you believe your gambling habits require attention, please contact [email protected], the address designated for KYC, refunds, withdrawals, deposit limits and account closure requests.

Account Inactivity

Accounts with no login, deposit, withdrawal or wager activity for six months are classified as Inactive and may be subject to deductions as outlined in our full bonus terms. We encourage you to log in periodically to keep your 7reels account active and in good standing.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to 7reels at all times. We shall not be liable for losses arising from technical failures, third-party payment delays, or circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot be limited under applicable law.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational or business changes. Continued use of 7reels after any such update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

Contact Us

If you have questions about these terms, you can reach our support team via live chat or email at [email protected]. For KYC, refunds, withdrawals, deposit limits or account closure matters, please contact [email protected]. We aim to respond to all enquiries promptly and professionally.